Check for trouble on your Internet or phone line.
Work with an online specialist for ordering, customer service, payment assistance, or repair.
Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Internet Repair (24 x 7) | 877-646-3282 |
Phone Repair (24 x 7) |
800-788-3600 |
Prism® TV Repair (24 x 7) |
866-314-4148 |
888-723-8010 |
|
Monday – Friday |
8:00 am – 6:00 pm |
888-646-0004 |
|
Monday – Friday |
8:00 am – 6:00 pm |
Need to pay right away? Online payments and pay-by-phone are available 24 x 7. |
877-862-9343 |
|
Monday – Friday |
8:00 am – 6:00 pm |
Saturday | 9:00 am – 5:00 pm |
800-201-4099 |
|
Monday – Friday |
8:00 am – 6:00 pm |
Moving to a new place? Let us get your service up and running so it's ready when you are. Let us help you! |
800-201-4099 opcion 9 |
|
Lunes – Viernes |
8:00 am – 5:00 pm CT |
Customers using a TTY device may contact any of the phone numbers provided on this page for assistance. |
Internet Repair (24 x 7) | 877-348-9005 |
Phone Repair (24 x 7) |
877-348-9007 |
Prism® TV Repair (24 x 7) |
866-314-4148 |
877-837-5738 | |
Monday – Friday |
8:00 am – 6:00 pm |
800-423-8994 | |
Monday – Friday |
8:00 am – 6:00 pm |
Need to pay right away? Online payments and pay-by-phone are available 24 x 7. |
866-963-6665 | |
Monday – Friday |
8:00 am – 6:00 pm |
Saturday | 9:00 am – 5:00 pm |
877-803-8414 | |
Monday – Friday |
8:00 am – 6:00 pm |
Moving to a new place? Let us get your service up and running so it's ready when you are. Let us help you! |
800-564-1121 | |
Lunes – Viernes |
8:00 am – 5:00 pm PT |
Did you enter the wrong ZIP code? If so, you can re-enter your information by selecting the "CHANGE" link located in the header of this page.
Even if you're outside of the CenturyLink service area, we can still help you:
For customers who ordered via the instant activation portal.
Our goal is to provide you with excellent customer service. If you feel you have not been taken care of or have an unresolved issue, please email us.